.backstage-support{display:flex;justify-content:space-between;gap:24px;align-items:center;margin-top:30px;background:#f7f3ef}.backstage-support h2{margin:0 0 8px}.backstage-support>div:last-child{display:flex;gap:15px;align-items:center;flex-wrap:wrap}.support-tools{display:flex;gap:16px;align-items:end;margin-bottom:22px}.support-tools label{display:grid;gap:7px;min-width:190px;font-size:.85rem;font-weight:600}.support-tools label:last-child{flex:1}.support-list{display:grid;gap:10px}.support-row{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:20px;align-items:center;padding:20px 24px;border:1px solid var(--line);background:#fff;text-decoration:none}.support-row:hover{border-color:#b59768;background:#fcfaf6}.support-row-main,.support-row-meta{display:grid;gap:5px;min-width:0}.support-row-main strong{font-size:1.05rem;overflow-wrap:anywhere}.support-row small{font-size:.84rem;color:var(--muted);overflow-wrap:anywhere}.support-row-meta{justify-items:end}.support-page #support-count{margin-top:15px}.support-detail-grid{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(250px,.8fr);gap:24px;align-items:start}.support-thread{padding:0}.support-message{padding:30px;border-bottom:1px solid var(--line)}.support-message .eyebrow{margin-bottom:12px}.support-response{background:#faf7f3}.support-body{white-space:pre-wrap;overflow-wrap:anywhere;font-size:1rem;line-height:1.75}.support-message button{margin-top:18px}.support-thread form{padding:30px}.support-thread form h2{margin-bottom:0}.support-side{display:grid;gap:18px}.support-side .panel{overflow-wrap:anywhere}.support-side .panel p+p{margin-top:10px}.support-actions{display:grid;gap:10px}.support-side .notice{margin-top:20px}.support-side .text-button{margin-top:8px}
@media(max-width:850px){.backstage-support{align-items:start;flex-direction:column}.support-detail-grid{grid-template-columns:1fr}.support-tools{flex-wrap:wrap}.support-tools label:last-child{flex-basis:100%}}
@media(max-width:600px){.support-row{grid-template-columns:minmax(0,1fr) auto;padding:17px;gap:12px}.support-row>span:last-child{display:none}.support-row-meta{align-self:start}.support-row-meta small{display:none}.support-message,.support-thread form{padding:20px}.support-tools label{min-width:0;width:100%}.support-tools label:last-child{flex-basis:auto}.support-page h1{overflow-wrap:anywhere}}
.support-waiting,#portal-nav a.support-waiting{color:#c1121f;font-size:1.08em;font-weight:800;letter-spacing:.015em;animation:support-fade 2.4s ease-in-out infinite;border-bottom:3px solid #c1121f}
.text-support-alert{display:block;margin:12px 0 0;padding:15px 18px;border:2px solid #c1121f;border-radius:12px;background:#fff0f1;color:#c1121f;text-align:center;text-decoration:none;font-size:1.05rem;font-weight:800;line-height:1.35;box-shadow:0 5px 18px rgba(193,18,31,.18)}
.text-support-alert[hidden]{display:none}
@keyframes support-fade{0%,100%{opacity:1}50%{opacity:.2}}
@media(prefers-reduced-motion:reduce){.support-waiting,#portal-nav a.support-waiting{animation:none;opacity:1}}